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ABOUT OUR PROFESSIONAL FEES

Professional fees are based on the professional service rendered and the time required.  All fees are based on the fee guidelines of the Australian Psychological Society for Dr. Sandra E. S. Neil and the Australian Medical Association for Dr. Robert L. N. Silverberg.

All new clients are asked to complete a health review form and an information sheet for which there is no fee.  Sometimes new clients are requested to complete one or more psychological tests which require between one and three hours each to complete.  Other psychological tests may be utilised as necessary.  Fees for all psychological tests are billed on the basis of the time required, and complexity of interpretation for the test administered.

Typically, Dr. Neil or Dr. Silverberg will spend one to three sessions as part of an evaluation process, at the end of which time a decision is made as to whether or not the client(s) will be accepted into ongoing therapy.  If not, a referral will be made to another, more suitable, professional and/or agency in the community, and upon the request of the client(s), the case will be discussed with the professional or agency to whom the client has been referred.  If therapy is commenced, individual arrangements will be made by each of the doctors.  Typically, sessions will be of 40-50 minutes duration, but longer sessions will be appropriate in some situations; these will always be arranged directly by the doctor with the client.

It is customary to pay all professional fees at the time of each visit.  Medicare or private health cover may provide you with a rebate for certain psychological, medical, or psychotherapy services.  Please consult Medicare, or your private health cover for specifics.  You will be given a receipt for all fees paid, which you can then submit to your private insurance cover or Medicare, as appropriate, to receive any rebate to which you may be entitled.  If an account must be rendered, or if fees are not paid at the conclusion of each visit, additional administrative charges may apply.